To order wine, beer or other beverages containing alcohol you will need to offer proof of age with these 3 easy steps:
1) Select and pay for your order as normal, with your chosen alcoholic beverages included. 2) We will send you an SMS with a video call link so we can see you in-person and confirm your age. Please join the call within 5 minutes after placing your order or we will cancel and refund your order in full. 3) You will be asked to show your valid photo ID (UK Driver’s license, UK & EU Passports, or Pass Cards) to our Customer Success Agent, who will then verify you are +18.
That’s it!
Please note, we will cancel and refund all orders containing alcohol if verification does not take place within 5 minutes of you placing your order.
We value the communities that we serve. If there is any doubt regarding proof-of-age we will cancel the order and refund your purchase in full.
Item limits per order:
2x bottles of wine
2x bottles of spirit
6x beers
2x multipack