To order alcohol or tobacco you’ll need to prove your age in 3 easy steps:

1) Pay for your order as normal, with your age-restricted items included.

2) You will receive an SMS with a link to a video call. Please join the call within 5 minutes after placing your order, so we can confirm your age.

3) Show valid photo ID (UK Driver’s license, UK & EU Passports, or Pass Cards) to our agent, who will then verify you are +18.

That’s all!

Please note, if you do not join the call within 5 minutes we will cancel and refund your order. And if there’s any doubt regarding proof of age we will also cancel and refund your order in full.