The world’s first robot package delivery service

Get all of your online orders delivered to your door when it suits you.

Never miss a delivery again

Gone are the days of missed delivery slips and waiting around at home for deliveries that may never turn up. We deliver all of your online orders when you want them, around your schedule.
Before work at 7am or back late at 10pm? No problem, we can deliver on-demand.

Features

Order anything online

You can buy anything online as you would normally and we’ll deliver it to you. We receive, hold and deliver what you buy online at a time that suits you. Enjoy the benefits of safe, secure and convenient package delivery right to your door.

The first month is on us

Get started today and try the future of delivery for free for one month and see how convenient it is! You can cancel at anytime.

You can use Packages wherever you shop — whether it’s Amazon, Asos, or any other online store

How Packages work

  1. Sign up to Packages in the Starship Deliveries App. After signing up you will receive your personal Starship Address.

  2. When ordering online, simply replace your normal delivery address with your new personal Starship address. We will then receive your packages.

  3. Within minutes of your package arriving at our local Hub we will send you a text message.

  4. When you find a time that suits you for your delivery, just open the App and your package will be delivered within the hour by a friendly robot.

Try it today!

Download the App to see what’s available in your local neighborhood.

Frequently Asked Questions

The service

  • What is Packages?

    Packages is a service for getting your packages delivered to you when you are actually home. We’ll catch and hold your packages – and then deliver them to your door when you request them via our app. We deliver packages seven days a week whenever Starship service is open.

  • Where is Packages available?

    The service is available in Milton Keynes, UK, wherever Starship operates in. You can see our exact delivery area by downloading the Starship Deliveries app from Apple AppStore or Google Play Store.

    If you’d like to use Packages in your neighborhood you can drop us a suggestion at suggestions@starship.co.

  • Which merchants does Packages work with?

    You can use Packages with any online merchant.

Getting Started with Packages

  • How do I sign up?

    If you live in Milton Keynes and would like to use Packages you can download our free Starship Deliveries app –available both for iOS and Android– and check whether we operate in your neighborhood. Starship Packages are available wherever Starship operates in Milton Keynes.

    To sign up for Packages you can click to Monkston in your app, choose the Packages tile and then fulfill the registration information. Once you’ve finished signing up we’ll create you a personal Starship Delivery Address. You can now immediately start using that address when ordering online.

  • How do I use the service?

    To use Packages order your online purchases to your personal Starship Delivery Address instead of your home. Remember to include your unique customer code as the surname when ordering.

    Whenever we receive your package we’ll notify you via a text message. The packages you have received are displayed in the Packages section of your app.

Using Starship Delivery Address

  • How do I use my Starship Delivery Address?

    When you check out of an online merchant enter your Starship Delivery Address instead of your home address as the delivery destination.

  • I’ve forgotten my delivery address – where can I find it?

    You can always find your personal address in the app. Look for it at the bottom of your Packages view.

  • How do I change my delivery address?

    Your Starship Delivery Address is not tied to any specific delivery destination. Each time you request a package delivery you can freely set where you want the packages delivered to.

Getting a delivery

  • How do I receive a delivery?

    When you are ready to receive your packages you can order them via the Starship app. Browse to your Packages screen. You can check the estimated delivery time that our service offers. Once you are ready to order tap “Deliver packages” button. You’ll be asked to confirm the request. Once the delivery is confirmed we’ll load your packages in a robot and send it on its way. You can now follow the progress of the delivery in your app.

  • Can I have wine delivered to me?

    We will check recipients ID and verify that they are over 18 upon completing the delivery.

  • Can my friend send me a package?

    As long as your friend has you Starship Delivery Address they can send you packages via the service.

  • How long will you hold my packages?

    We hold packages for 30 days. If the package is not collected within that time we will get in touch with you personally.

Payment & Subscription

  • How much does the service cost?

    Packages costs £7.99 a month for an unlimited number of deliveries.

  • How do I cancel my subscription?

    To cancel your subscription please call our customer support. You can cancel your subscription at any time.