Welcome students back with Mobile Ordering and Pickup
Serve your customers in a Covid-safe way
Safe & Convenient
Provide a safe and convenient store experience for your customers & employees.
Make it easy for your customers to buy while reducing in-store dwell time.
Meet the new requirements of your customers as you adapt and grow your business.
Order in the app. Pick-up in the store
1. Customers order and pay in the Starship App
2. Orders are delivered to your store via a tablet provided by Starship
3. Customers pick-up their order from the store
Easy to get. Fast to deploy
Starbucks licensees are eligible for preferred pricing of $249/mo for unlimited transactions with no upfront installation fee*
We help set up your menu
Simple tools & staff training
Launch and ongoing support
> Starship will get you going in 3 easy steps
> Click “Request a Demo” below and we’ll call you to arrange a launch in under 2 weeks
> Safeguard your customers, your employees and your business today
* Excludes credit card processing fee and printer supplies
How does this work on the restaurant side?
We provide you with straight forward merchant tools to support your team to receive, prepare and dispatch customer orders. The key hardware assets we provide are a tablet and a printer.
How do you receive orders in your store?
Orders are received via the Starship Kitchen App. This is placed in your restaurant near to the POS, where it is easily visible and accessible to staff
1. New Pickup order
‘New orders’ column on the left shows an order from the customer.
2. Order in progress
Once the incoming Pickup order is tapped it is moves to the “In progress” column and a ticket is printed
3. Order ready for Pickup
Once the order has been prepared the preparer moves it to the “Done” column. The order card disappears once the customer has marked in their app that they have picked the order up
The printed ticket follows the order from preparation through to customer handover
Customers collect their orders from either outside or inside your premises. They simply present their order number on their phone.
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